To be successful in
managing employees you have to build a repertoire of skills to motivate
employees. Creating a strong working relationship with each of your team
members occurs when you increase trust with each member of your team.
A team is a group of
people, each one influencing the effectiveness of the whole. A team is
successful when they have a trusting relationship with their manager.
What is trust?
There are several
definitions though this is probably the one that is most familiar:
Trust: assured reliance on
the character, ability, strength, or truth of someone or something b: one in
which confidence is placed.
Here are some basic steps
to building trust with your employees:
Be Honest
Tell the truth, as best as
you know it. If you don't know the answer, let them know you will research the
question. This is basic respect that we offer others and ourselves in our
interactions.
Keeping Your Commitments
A manager that consistently
follows up when they say or gives an update builds trust naturally with their
employees.
Handle Mistakes
Respectfully
Everyone makes mistakes!
Choose your words wisely when you are handling a mistake with an employee.
First of all, always discuss the issue in private and be upbeat about the
problem.
This is such an important
skill to develop as a manager and one that is the most challenging to master.
Why? First of all, I believe we don't listen to ourselves, so it can be a bit
daunting to listen to others. Yet, we must learn to listen to others to build
our reservoir of trust with our team members.
Treat All With Respect
Yes, you will have
employees that are much easier to interact with...that are normal. It happens
in all relationships. The skill you need to acquire here is to master your
emotions, treat all team members fairly and equal. Equal doesn't have to be
exact. Equality is based on respect for what each individual brings to your
team.
There is skill to building
trust with employees. Once you learn and practice the aspects of building
trust, you will experience a change in your employees. If your relationship has
been shaky with your employees, it will take time.
Try This!
Take some time to evaluate
how you build trust with your employees. What is the one thing you do now that
increases the trust levels with your team members? Then what is one action that
decreases their trust levels with you.
Communicate the things you know for sure and then make you see
those plans through. This will develop the proper pattern of communications and
trust of management in future actions.
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