You’ve probably heard the term emotional intelligence before. But what does it actually mean?
Emotional intelligence, or EQ, is the skill or ability to identify, assess, and control both your own emotions and those of the people around you.
EQ is now a major part of working life. It’s become an important factor in job profiling, recruitment interviewing and selection, customer relations and service and management development.
So if you’re lacking in emotional intelligence you may struggle to get that post you want so badly. Or be left frustrated as people with less experience get promoted above you because they’re better at getting along with people.
Respected psychologist Daniel Goleman splits EQ into five domains.
Self-awareness – people who understand their emotions are far better at controlling them. Also knowing you’re in control of your feelings builds confidence.
Self-regulation – the ability to control your emotions and impulses. Not getting too upset at a team member that makes a mistake, or too disappointed by missing out on a big project. Good self-regulators tend to think before they act, avoiding impulsive, careless decisions.
Motivation - high emotional intelligence often translates as highly motivated. You focus on long-term success rather than temporary short-term wins.
Empathy - the ability to recognise and understand the feelings of others. This is essential as it helps you to get that promotion. Why? Because people will trust you. Building trust and getting the best out of your team is core to being a great leader.
And finally – social skills. This is what the previous four points all lead to; the ability to manage all your relationships in a perceptive and adaptable way.
So take the time to think about your own personal EQ and how you can develop it as these skills will probably get you further - faster.
Emotional intelligence, or EQ, is the skill or ability to identify, assess, and control both your own emotions and those of the people around you.
EQ is now a major part of working life. It’s become an important factor in job profiling, recruitment interviewing and selection, customer relations and service and management development.
So if you’re lacking in emotional intelligence you may struggle to get that post you want so badly. Or be left frustrated as people with less experience get promoted above you because they’re better at getting along with people.
Respected psychologist Daniel Goleman splits EQ into five domains.
Self-awareness – people who understand their emotions are far better at controlling them. Also knowing you’re in control of your feelings builds confidence.
Self-regulation – the ability to control your emotions and impulses. Not getting too upset at a team member that makes a mistake, or too disappointed by missing out on a big project. Good self-regulators tend to think before they act, avoiding impulsive, careless decisions.
Motivation - high emotional intelligence often translates as highly motivated. You focus on long-term success rather than temporary short-term wins.
Empathy - the ability to recognise and understand the feelings of others. This is essential as it helps you to get that promotion. Why? Because people will trust you. Building trust and getting the best out of your team is core to being a great leader.
And finally – social skills. This is what the previous four points all lead to; the ability to manage all your relationships in a perceptive and adaptable way.
So take the time to think about your own personal EQ and how you can develop it as these skills will probably get you further - faster.
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