To be successful in
managing employees you have to build a repertoire of skills to motivate
employees. Creating a strong working relationship with each of your team members
occurs when you increase trust with each member of your
team.
A team is a group of
people, each one influencing the effectiveness of the whole. A team is
successful when they have a trusting relationship with their
manager.
==>What is
trust?
Their are several
definitions though this is probably the one that is most
familiar:
Trust: assured
reliance on the character, ability, strength, or truth of someone or something
b: one in which confidence is placed.
==>Here are some
basic steps to building trust with your employees:
Be
Honest
Tell the truth, as
best as you know it. If you don't know the answer, let them know you will
research the question. This is basic respect that we offer others and ourselves
in our interactions.
Keeping Your
Commitments
A manager that
consistently follows up when they say or gives an update builds trust naturally
with their employees.
Handle Mistakes
Respectfully
Everyone makes
mistakes! Choose your words wisely when you are handling a mistake with an
employee. First of all, always discuss the issue in private and be upbeat about
the problem.
This is such an
important skill to develop as a manager and one that is the most challenging to
master. Why? First of all, I believe we don't listen to ourselves, so it can be
a bit daunting to listen to others. Yet, we must learn to listen to others to
build our reservoir of trust with our team members.
Treat All With
Respect
Yes, you will have
employees that are much easier to interact with...that are normal. It happens in
all relationships. The skill you need to acquire here is to master your
emotions, treat all team members fairly and equal. Equal doesn't have to be
exact. Equality is based on respect for what each individual brings to your
team.
There is skill to
building trust with employees. Once you learn and practice the aspects of
building trust, you will experience a change in your employees. If your
relationship has been shaky with your employees, it will take
time.
Try
This!
Take some time to
evaluate how you build trust with your employees. What is the one thing you do
now that increases the trust levels with your team members? Then what is one
action that decreases their trust levels with you.
Communicate the
things you know for sure and then make you see those plans through. This will
develop the proper pattern of communications and trust of management in future
actions.
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